View Our Website View All Jobs

Project Coordinator

HeBS Digital is expanding its team of talented professionals by adding a full-time Project Coordinator, Website Design & Development to our New York office to focus on website design & development projects, ongoing ticket management and supporting clients and account managers on various website projects and requests.

HeBS Digital Project Coordinators are intelligent problem solvers with strong written and verbal communication skills. Candidates must be self-starters, able to quickly learn and apply new knowledge in a fast-paced, client-driven environment. PCs must be able to generate and validate estimates across the lifecycle of any project (requirements, design, development, etc.), and understand technical details to accurately report project status to Associate Director of Production. PCs must be able to lead all members of the project teams by example; understanding the client needs, performing within the scope or work, and driving technical tasks with the development teams. PCs are expected to both emulate HeBS core values in the leadership of teams, and contribute to the larger HeBS community by providing thought leadership and developing/refining processes and tools. The Project Coordinator role is expected to lead all ongoing website tasks, working closely with the New York based Design and Development teams. This role will see opportunities to be involved in larger scale website projects as the selected candidate grows and advances.

While not a technical position, this position requires understanding of digital marketing, project management, web development processes and order management and constant interactions with internal technical and non-technical departments and external clients. Basic coding skills and general understanding of application programming and design are highly valued.


Responsibilities will include:

  • Complete ownership and operational control of internal ordering system and ongoing client maintenance.
  • Liaise between external and internal clients; between Clients, Account Management, Web Design and UX, Front-End Web Development and Software Engineering Teams to facilitate communication and meet deadlines.  Monitor day-to-day activities of the project team and ensure work is progressing as planned.
  • Work with the Production Manager to effectively and efficiently plan and prioritize all project resources.
  • Actively monitor project risks and scope creep to foresee/identify potential problems and proactively identify solutions to address them in advance.
  • Communicate and document order and project status to team members and senior management on a regular basis; escalate issues accordingly via the appropriate channels.
  • Consistently identify needs that Clients may not recognize and ensure approaches and solutions are linked to objectives and future needs.
  • Constantly monitor internal practices and recommend improvements to management to improve workflow and efficiency across production departments.
  • Assist Programming Team, Front-End Developers and Head of Production to improve upon and develop new products to meet client needs and speed up development processes, company-wide.
  • Develop accurate scopes for unique marketing projects.
  • Assist Team Lead with improving internal department and company processes.


  • 0-1 years’ experience in project management at a digital agency or similar ideal.
  • Knowledge of project management/planning software (Quickbase, ActiveCollab, Ganttic, Slack, Resource Guru, Jira)
  • Strong writing, communication and presentation skills (MS Office proficient)
  • Proven time management skills, the ability to multitask and meet deadlines
  • Professional attitude and appearance
  • Self-motivated, creative, confident and energetic personality
  • Must be highly organized and have work well in a procedure heavy environment.
  • Must be a team player
  • Basic knowledge of HTML, CSS & Javascript a plus

Please reply with resume, cover letter, and salary expectations.

Location: 1 Penn Plaza, Manhattan, New York City

Compensation: Competitive Salary + Benefits + PTO + Medical/Dental + 401K/SIMPLE IRA

Principals only. Recruiters please don't contact this job poster.

Please, no phone calls about this job!

Please do not contact job poster about other services, products or commercial interests.

About HeBS Digital

HeBS Digital is the hospitality industry’s leading digital technology, full-service digital marketing and consulting firm (

HeBS Digital has pioneered many of the best practices in hospitality technology and digital marketing. The firm has won over 400 prestigious industry awards for its digital marketing and website design services, including numerous Adrian Awards, Davey Awards, W3 Awards, WebAwards, Magellan Awards, Summit International Awards, Interactive Media Awards, IAC Awards, and others.

A diverse client portfolio of hospitality clients: from restaurants to major hotel brands, luxury and boutique hotel chains, resorts and casinos, hotel management companies, franchisees and independents, and CVBs are benefiting from HeBS Digital’s direct online channel strategy and digital marketing expertise.

Read More

Apply for this position

Apply with Indeed
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file