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Senior Project Manager

HeBS Digital is expanding its team of talented professionals by adding a full-time Senior Project Manager to our New York office to focus on supporting clients and account managers on website development projects, multi-channel and creative campaign development projects, internal product enhancements, etc.

HeBS Digital Project Managers are intelligent problem solvers with strong written and verbal communication skills. Candidates must be self-starters, able to quickly learn and apply new knowledge in a fast-paced, client-driven environment. PMs must be able to generate and validate estimates across the lifecycle of the project (requirements, design, development, etc.), and understand technical details to accurately report project status and manage dependencies, risk, and day-to-day development activities. PMs must be able to lead all members of the project teams by example; understanding the client needs, performing within the scope or work, and driving technical tasks with the programming and development teams. PMs are expected to both emulate HeBS core values in the leadership of teams, and contribute to the larger HeBS community by providing thought leadership and developing/refining processes and tools.

This position has opportunities to get involved in product development and business development, and based on experience and proven skills could lead to promotion to Senior Project Manager, Team Lead.

This position requires understanding of digital marketing, project management, web development processes and timelines and constant interactions with internal technical and non-technical departments and external clients. A perfect candidate for this role is able to combine both technical and client facing skills to the benefit of both HEBS Digital and our clients. Basic coding skills and general understanding of application programming and design are highly valued.  


Responsibilities will include:

  • Own entire projects, managing timelines, assets, and overall project organization to ensure requirements and project delivery dates are clearly communicated, understood and executed upon.
  • Liaise between clients and internal teams; between Web Designer, UX, Front-End Web Developer and Programming Teams to facilitate communication and meet deadlines.  Monitor day-to-day activities of the project team and ensure work is progressing as planned.
  • Work with the Production Manager to effectively and efficiently plan and prioritize all resources working across project(s) based on scope of work and project goals.
  • Actively monitor project risks and scope creep to foresee/identify potential problems and proactively identify solutions to address them in advance.
  • Communicate and document project status and strategic recommendations to clients, team members and senior management on a regular basis; escalate issues accordingly via the appropriate channels.
  • Consistently identify needs that Clients may not recognize and ensure approaches and solutions are linked to objectives and future needs.
  • Assist Programming Team, Front-End Developers and Head of Production to improve upon and develop new products to meet client needs and speed up development processes, company-wide.
  • Conduct project post mortems and proactively identify opportunities for improvement to all process and tools used in the execution of project activities.
  • Overseeing junior team members including training.
  • Develop accurate scopes for unique marketing projects.
  • Lead by example – show strong leadership in the team and share knowledge and experience to help grow junior members of the team.
  • Assist Team Lead with improving internal department and company processes.


  • Minimum 3+ years’ experience in project management at a digital agency or similar, ideally in website development.
  • Knowledge of project management/planning software (Quickbase, ActiveCollab, BaseCamp, Gantt, Slack, Resource Guru, Jira)
  • Knowledge of Agile a strong plus.
  • Strong writing, communication and presentation skills (MS Office proficient)
  • Proven time management skills, the ability to multitask and meet deadlines
  • Professional attitude and appearance
  • Excellent client facing and relationship management skills.
  • Prior experience leading creative discovery for high level clients.
  • Self-motivated, creative, confident and energetic personality
  • Self-learner and a willingness to drive your own career progression
  • Must be a team player
  • Knowledge of HTML, CSS & Javascript a plus

Please reply with resume, cover letter, and salary expectations.

Location: 1 Penn Plaza, Manhattan, New York City

Compensation: Competitive Salary + Benefits + PTO + Medical/Dental + 401K/SIMPLE IRA

Principals only. Recruiters please don't contact this job poster.

Please, no phone calls about this job!

Please do not contact job poster about other services, products or commercial interests.

About HeBS Digital

HeBS Digital is the hospitality industry’s leading full-service digital marketing and technology and consulting firm (

HeBS Digital has pioneered many of the best practices in hospitality digital marketing and technology, and direct online channel best practices and strategies. The firm has won over 250 prestigious industry awards for its digital marketing and website design services, including numerous Adrian Awards, Davey Awards, W3 Awards, WebAwards, Magellan Awards, Summit International Awards, Interactive Media Awards, IAC Awards, and others.

A diverse client portfolio of hospitality clients: from restaurants to major hotel brands, luxury and boutique hotel chains, resorts and casinos, hotel management companies, franchisees and independents, and CVBs are benefiting from HeBS Digital’s direct online channel strategy and digital marketing expertise.

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